Contact information
Contact Us
We're here to help!
If you have any questions about your order, our products, shipping, returns, or anything else, our team is happy to assist you.
Customer Support
Email: support@orivexwellness.com
We aim to respond to all inquiries within 1–2 business days.
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number (if applicable)
- A detailed description of your question or issue
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
Saturday & Sunday: Closed
Messages received outside of business hours will be answered as soon as possible on the next business day.
Returns & Refunds
If you're requesting a return or refund, please email support@orivexwellness.com before sending any items back. Our team will provide return instructions if your request is approved.
General Inquiries
Whether you have questions about our products, shipping, or your order, we're always happy to help.
Thank you for choosing Orivex Wellness. We appreciate your trust and look forward to serving you.