Shipping Policy

At Orivex Wellness, we're committed to getting your order to you as quickly as possible. We work with trusted fulfillment partners to process and ship orders efficiently.

Order Processing

Orders are typically processed within 1–3 business days after they are placed. During periods of high demand, processing times may be slightly longer.

Once your order has been shipped, you'll receive a confirmation email with tracking information.

Shipping Times

Estimated shipping times are:

• United States: 5–10 business days
• International: Shipping times vary depending on the destination.

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you'll receive an email with tracking information so you can monitor your shipment.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Shipping Delays

While we strive to meet estimated delivery times, delays may occasionally occur due to weather, customs, carrier issues, holidays, or other circumstances beyond our control.

We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect shipping address is provided, please contact us as soon as possible at support@orivexwellness.com. While we'll do our best to assist, we cannot guarantee changes can be made once an order has entered processing.

Lost or Stolen Packages

If your tracking information shows your package was delivered but you have not received it, please first contact the shipping carrier.

If you need additional assistance, contact us at support@orivexwellness.com, and we'll work with you to help resolve the issue whenever possible.

Damaged Items

If your order arrives damaged or defective, please contact us within 7 days of delivery.

Include:

• Your order number
• A description of the issue
• Photos of the item and packaging

We'll review your claim and work to provide an appropriate resolution.

Contact Us

If you have any questions about shipping, please contact us at:

Email: support@orivexwellness.com